Digital Experience

The control of investable assets is shifting to Millennials and GenX, compelling wealth management firms to simplify the client touch points and building in intuitive, easy-to-use features to provide a seamless omni-channel customer experience.

We partner with you in this transition to the digital world and help you provide emotionally empathetic experiences. Our solutions help you address:

Customer loyalty
Retention and repurchase intentions
Brand awareness and advocacy
App-stickiness and customer engagement
Operational efficiency

Key Features

Service areas

Portal development services

Evaluation of current portal
Site and content architecture
Portal application architecture
Portal governance
Portal implementation, development, and maintenance

Mobile App development services

Native Development (iOS/Android/Windows)
Hybrid Development (PhoneGap, Ionic)
Cross-Platform App Development (Xamarin, React Native)
Instrumentation and Analytics

Wearables and emerging services

Natural Language Interactions
Apple/Android Watches
Augmented Reality, Google Glass Enterprise Edition
Omni-channel interactions
Samsung Gear VR, MS Hololens

Benefits

Improved Customer Experience and Better customer satisfaction by providing information, choice and control over any service
Active Customer Management with unified and common process across the services
Simplification of client touchpoints, easy-to-use features, and omnichannel portfolio management capabilities
Provides interactive client dashboards
Create a central system of record of all customer data and onboarding information
Intelligent system that can initiate workflows based on triggers defined by business

Why Us ?

Deep experience in delivering the world’s best financial services' digital experiences toward a secure future
Extensive domain experience in investment banking, asset management, and retail banking
Core expertise in key applications that underpin banking experiences
Credentials across all digital channels
Partnerships with many of the leading multi-channel experience platform providers
Extensive experience in native coding environments
Comprehensive end-to-end ideation, execution, testing, and experience devops
Focus on digital customer experience and business process improvement
Digital Innovation Leadership applied to banking
Agility, cost, and reliability