Management of test data and test environment at all stages of testing makes PSS migration successful and paves the way for smooth airline operations. Effective test data management helps improve testing effectiveness and reduce the time and cost of providing high quality, safe test data for smooth PSS migration.

During a webinar, hosted by Coforge and APPII last week, industry leaders looked into the efficacy of this technology to enable this swift transition from lockdown for companies in the travel, transportation, and hospitality industries. Report by Marta Dimitrova, Editor, Future Travel Experience

Revenue accounting systems handle the worldwide sales of an airline, delivering data analytics and providing a competitive edge. These systems provide relevant, real-time information, and minute details required to check the performance of a single route, on a single day. This whitepaper takes you a step closer by offering ways to select the right revenue accounting system and stay ahead in an aggressive and challenging airline industry.

With its ability to stitch an automation story across multiple application environments, Robotic Process Automation can streamline back-office operations and enable businesses to realign their value proposition seamlessly to meet changing customer expectations and thrive in a dynamic business environment. This thought paper gives insights on how RPA can help significantly reduce turnaround time, interact with multiple applications in a non-intrusive manner, and enhance accuracy and reliability.

Mobility is no longer an option. It is a critical business requirement for airlines to enhance passenger experience significantly. Airlines that delay embracing the inevitable proliferation of enterprise mobility may find themselves thwarted by inflexible legacy system environments. To achieve the vision of a mobile future, airlines must invest in next-generation technology that automates manual tasks, shares information, and provides proactive communication to the passenger.

Technology significantly enhances the ability to cross-sell and up-sell products and services. Customers are linked with several brands which ultimately generate revenue for the airlines and also improve customer satisfaction. This whitepaper debates why airlines must rely on technology to stay ahead in an aggressive and challenging carrier industry.

Coforge’ paperless solution is designed to replace airlines’ current paper-based processes—flight operations, ground operations, and crew workforce—with digital processes. Our solution provides consistent user experience, centralized support, service resilience, and predictable cost structure. It converges all existing electronic form services to one platform—electronic form (e-form) platform.

The New Distribution Capability (NDC) initiative aims to provide airlines with the ability to retail their offerings across channels. Coforge has been working closely with IATA and industry veterans on the NDC initiative. Our team is working with industry experts for chalking out future-ready solutions, and providing consulting and IT services for airlines, travel management companies, and online travel agencies for implementing NDC.

The way services are provided to the passengers can have a lasting impact on experiences. If you can deliver personalized services to passengers, what follows is a lasting relationship, loyalty, and repeat business. To make this happen, Coforge offers unique, integrated Passenger Services Systems (PSS) that automate all major passenger service functions including shopping, reservation, ticketing, check-in, seat assignment, and ancillary service sales. Designed to deliver more value through automation, the solution offers agility and great experiences for passengers.