Coforge implements Cargo Ground Handling System for Cathay Pacific Services Limited

System enhances operational efficiency, performance and productivity

New Delhi, 26thFebruary 2013: Coforge Ltd. (NSE: Coforge), today announced the successful implementation of WOS (Warehouse Operating System), an integrated  cargo management solution, to manage cargo handling operations of Cathay Pacific Services Limited (CPSL), a wholly owned subsidiary of Cathay Pacific Airways, at their brand new Cathay Pacific Cargo Terminal in Hong Kong SAR.

Cathay Pacific Cargo Terminal, specially designed for cargo hub operations, will provide an extensive range of cargo handling services to customers.  A revolutionary “Just-in-Time” operation philosophy has been adopted at the Terminal, with advanced technology employed to reduce the waiting and processing time for cargo handling. Customers will benefit from extended cut off times, last-minute cargo acceptance, and a reduced connection handling time for transhipments.

WOS is the core cargo handling IT system, which is implemented using open, component-based and n-tier architecture to provide a flexible and scalable solution.A unique advantage of WOS is its rich functionality, which will enable CPSLoperations to handle & manage their processes and ensure regulatory compliancewhileguaranteeing high performance.WOS has many innovative features that will enable CPSL to monitor the bottlenecks in workflow and assure higher service levelswith user friendly interface.

On this occasion, Mr. Algernon Yau, Chief Executive Officer, Cathay Pacific Services Limited, said, “I am very pleased with the successful implementation of WOS at Cathay Pacific Cargo Terminal.  The WOS deployed at the facility provides a total solution to facilitate cargo operations in our terminal and the transition of operations for the customers went smoothly. We highly appreciate Coforge’s professionalism and dedication to help support the development of this advanced system over the past few years.”

Commenting on the successful implementation, Mr Arvind Mehrotra, President, Asia-Pacific, Coforge said, “Coforge congratulates CPSL team for the opening of their new Cargo Terminal and is proud to be a partner in this strategic initiative. Coforge’ team has once again demonstrated its strength in delivering complex solutions for airlines and cargo businesses based on cutting edge technologies. Successful implementation of WOS will enable CPSL to enhance its operational efficiency while setting new benchmarks in customer satisfaction.”

Cathay Pacifichas helped to build Hong Kong into the world’s busiest air cargo hub. The terminal is specially designed for a ‘Just-in-Time’ operation and facilitates hub transfer handling, reducing the waiting time between connections. CPSL is now set out to create a new benchmark in cargo processing and a higher service standard for the whole air transportation industry.


About Coforge
Coforge is a leading IT solutions organization, servicing customers in North America, Europe, Middle East, Asia and Australia. It offers services in Application Development and Maintenance, Managed Services, IP Asset or Platform Solutions, and Business Process Outsourcing to organizations in the Financial Services, Travel & Transportation, Manufacturing/Distribution, Healthcare and Government sectors. The Company adheres to major global benchmarks and standards, having secured the ISO 9001:2000 certifications and the ISO: 27001 Information Security Management accreditation. Coforge also follows global standards of development. It has been assessed at Level 5 of SEI CMMi version 1.2. Coforge Business Process Outsourcing conforms to the highest quality standards such as COPC and Six Sigma. Its data centre operations are assessed at the international ISO 20000 IT management standards.


About Cathay Pacific Services Limited
Cathay Pacific Services Limited is a wholly owned subsidiary of Cathay Pacific Airways Limited. The Company was formed in January 2008 and was awarded a 20-year franchise by Airport Authority Hong Kong in March 2008, to design, build and operate a new cargo terminal at the Hong Kong International Airport – the Cathay Pacific Cargo Terminal.

Terminal Facts

  • HK$5.9 billion investment
  • 109,000 sq. m site area
  • 240,000 sq. m gross floor area
  • Handling capacity: 2.6 million tonnes per annum
  • Land-use efficiency: more than 25 tonnes per sq. m


Safe Harbor
Certain statements in this release are forward-looking statements. The business involves various risks, and uncertainties that could result in the actual results to differ materially from those indicated here. All forward looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.