Helios

Coforge Helios is intelligent programmable platform leveraging AI and ML tools & technologies. It helps to gain visibility and insights across infrastructure, applications, data and cloud environment in addition to augmenting IT service management and automation. This drives predictive decision making, creates better experiences for customers, improve robustness and security for agility and business growth.

A key aspect of Helios platform is the ease of programmability it offers in multiple dimensions that can help team gain a 360-degree view. This greatly helps the organization to reduce the time and effort it takes to provision, operate, maintain, troubleshoot and monitor the environment – especially during an emergency.

The Helios Platform delivers

High performance business services
Moves ITOps from a reactive team to an intelligent business unit
Helps gain visibility across infrastructure and apps and maintain service health
Optimizes cloud delivery and spend

Value Impact

30%

MTTR Reduction

90%

Automated Event Aggregation

30-40%

Cost Reduction

Single

Touch Self Provisioning

Unified

Dashboard and Reporting

Testimonial

"Coforge’s AIOPS Platform is a fit for purpose solution with a well designed and integrated technology stack based on a market leading product, which offers a highly available, scalable and user friendly solution. Coforge’s AIOPS team has well established processes and governance providing seamless customer experience "

- Independent Assessment by ISG

Our Partners

Our Latest Work

Reduced 80% alerts volumes through service centric AIOPs for an International High Speed Train Services

Business Challenge

Huge investments on tools but unavailability of consolidated view, huge MTTR
Capacity management was not in place, which was bringing ad-hoc requirement and increasing the running cost
Reactive & Silo monitoring were resulting frequent outage to business critical application. The overall environment complexity required to support 3000+ tickets per month

Coforge Solution

Consolidate view of Eurostar infrastructure landscape, and App vs Infra mapping
Tools consolidation thorough Coforge proposed platform
AIOPs enabled solution considering algorithm for IT Ops management
Synthetic and cloud enabled monitoring solution

Benefits to Client

With the help of Coforge ITOPs platform delivered further classified Service Map which can bring more pro-active result in finding the fault in case of any response challenge.
32k GBP saved through tools consolidation with better visibility and enhanced features.
Event correlations and deduplication achieved 80% reduction in alerts.
Complete AWS services monitoring, auto discovery, and cloud brokerage.
Single dashboard for performance management and reporting