Our smart IT Operations framework supported by a comprehensive and discreet suite of solutions, covers Intelligent IT Processes, AI-driven IT Operations, and application support. Our solutions are built on the learnings of the IT generated business issues and are transformed to provide agile and autonomous IT operations. 

To bring a holistic approach to the intelligent IT operation, the solutions are coupled with a consultative approach “to bring-in end-to-end transformation.”

The Six levers of Intelligent IT Operations

The transformation towards Intelligent IT Operations requires a fundamental shift in IT strategy and emerging new capabilities. The core philosophy is further automated and self-serviced followed by smart people. The six levers for IT operations transformation are as follows:

• Foundation Augment for strict Adherence to ITIL processes and better analytics like Start discovering CI baseline and CMDB.
• Additional Automation Implementation of AI-led Intelligent IT Operations framework for proactive resolution and request automation.
• Smart Bi Model for the IT setup of cognitive solution and fitment of future focus talent speeds up Application Development, Testing, Support, and Maintenance.
• Leveraging the Cloud establishes the technical mastery plan to observe the right scale consumerization and recommend a structured approach for the cloud journey.
• Portfolio Consumerization creates roadmap legacy replacement or modernization based on Analysis of existing p consumerization for Application Portfolio Consolidation.
• Business Alignment Build processes inventory and Map on Application underlines infrastructure to enable Business KPI’s and Start Automate, Improve and Repeat of IT process through technology touch.